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What our customers say

I would like to put on record my thanks to Nikki Freeman, Personal Travel Agent. From the moment I contacted Nikki to arrange our holiday in Florida her service to us was impeccable and we felt very valued clients. Due to "system errors" with Thomas Cook, we were informed while we were in Florida that our dream day in Discovery Cove was not available, but upon letting Nikki know she worked tirelessly to get our day sorted for us. The local reps were not interested so I was so grateful that she managed to get it sorted because it was the highlight of our trip. Nikki is a shining example of Customer Care and I am grateful for the care & consideration she showed to me & my family. Linda B

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