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What our customers say
Just wanted to say a massive thanks to Nat for getting things sorted for us, having missed out on what should’ve been a holiday of a lifetime to Florida with my family, due to the Corona Virus outbreak, much like everyone else ! From what seemed like would be a total disaster, Nat managed to turn things around for us & transferred the booking back to April next year. Not only did she go above and beyond in getting us an identical holiday, it was an even better deal than previous & ended up having a refund for the difference. With much more pressing priorities going on, Nat still seemed to find the time to keep the pressure on in chasing my refund & managed to have it transferred across in full towards the end of last week, despite dealing with countless other clients, with similar concerns. I really cannot thank her enough for all the help & support she’s provided & even though we’ve missed out this year, still managed to keep the dream alive for us all ! Before all this happened, I wouldn’t have hesitated in recommending Nat to friends and family but i guess a situation like this, really helps to highlight just how good someone is & that they really care in giving the best possible service and to anyone who’s in two minds whether to book up then my experience should tell you what you need to know.. Thanks Nat & roll on next April x PaulRead more comments