These Terms of Use apply to your use of this site and provide a legal document which sets out your rights and obligations, and those of The Personal Travel Agents, in relation to the holiday services offered through this site. Reference on this website to "our", "we" and "us" are references to The Personal Travel Agents.

Personal Travel Agents operates as a retail agent for Tour Operators under ABTA number G9172.

Copyright notice

This website and its content are copyright of Personal Travel Agents. All rights reserved.

Non-commercial use only

You may only use this website for your own personal use (which will at all times be reasonable and not abusive) or for purpose legitimately connected with purchasing our products and services.

You are not allowed to access, use or copy any material or information on this website for any commercial purposes which are unlawful. In particular, you are not allowed to copy(weather by printing off, storing on a disk or in any other way), distribute(including distributing copies), alter or tamper with in any way or use any material contained in this website except that you may print off any individual page for your own personal use.


If you wish to include a link to our website, unless you have our written permission, you may only do so to our homepage. The website contains links to external web sites. These links are provided so you can find out further information quickly and easily. Please note that we are not responsible for the contents of these websites.


To the maximum extent permitted by law, disclaims all warranties whether express or implied by statute, custom or usage relating to the information contained in this website and we shall not be liable for any losses or damage whatsoever, whether in contract, tort (including negligence), or otherwise arising from this website, or from any interruption or delay in accessing this website.


By accessing, using browsing or booking on this site you agree that you have read, understood and agrees to be bound by these Terms of Use and you agree to comply with all applicable laws, rules and regulations. This website is for the purpose of communicating prices and availability; it should therefore not be regarded as an offer, purely as an invitation to treat.

All contracts concluded between and you the customer are subject to our standard terms and conditions. A contract is only concluded when we accept your offer by sending you a confirmation of our acceptance. Our acceptance is effective when sent by us. The contractual document is contained in the acceptance from us of your offer, and our terms and conditions which are incorporated into the acceptance and excludes and other representations. This does not affect your statutory rights as a consumer. This site and its holiday services are only available to people who, and parties they may, lawfully enter into and from contracts under UK law. You must be aged 18 years or more to book a holiday service from this site and there must be at least one adult (18 years or more) travelling on any one booking.

This website is for use by members of the public only to make direct bookings with the various holiday companies featured. We DO NOT accept bookings made by travel agents or other agents on behalf of members of the public. Any bookings made in convention of this rule will be notified and cancelled. Access to this site is free. However, you access and use it entirely at your own risk. Except as stated in these Terms of Use we make no representation or warranties in respect of this site, its contents or performance and all conditions and warranties that might otherwise be implied by statue or at common law are excluded to the fullest extent permitted by law.

We do not promise that this site will always be available or that its operation will be error free, nor do we accept responsibility for any adverse effects of accessing it, or downloading material from it. does not accept any liability for any losses or claims arising from any inability to access this site, any interruption in the conduct of any auction or any failure to complete a transaction. This includes adverse effects resulting from the downloading of viruses, the loss or corruption to material that is downloaded or any programs or date already on your system, and website-browser incompatibility problems.

Email newsletters

All offers contained within email newsletters are subject to availability and we reserve the right to change the offer at any time without notice. Full terms and conditions relating to the special offer advertised are accessible by clicking on the actual offer and visiting the site. Offers which advertise PP refer to Per Person, PPPN- per person per night, Per couple- 2 people sharing (over 18 years).

Price and availability information

The prices shown on this website are valid at the time of input; however we reserve the right to change our prices or other details at any time. Prices may go up or down. Our sales consultants will confirm the correct price or advise of any amendment before the booking is confirmed. We reserve the right to withdraw these prices without notice. Each appropriate Tour Operator or Airline reserves the right to change holiday details and/or flight and route. All holiday and flight prices quoted are in pounds sterling and all taxes, resort transfers charges may apply to selected holidays. A credit card charge of 2.5% applies.

Please note that the prices quoted on this website are supplied directly from the tour operator. Personal Travel Agents at Co-op Travel is working to encourage operators to include all unavoidable charges in their quoted prices. We believe this will provide greater transparency and give customers a fairer basis for comparing prices.

Brochure text, imagery and facts

All electronic brochure data is delivered by All ratings are the operators own and may differ from the countries official ratings. cannot be held responsible for any discrepancies. Whilst we constantly strive to achieve the highest standards of accuracy using reasonable care and skill, we cannot be held responsible for all the contents. We may change this site at any time without notice by adding and removing discounts, late deals, holidays and other features and services. This will be without liability to you.


Each appropriate Tour operator or Airline reserves the right to change holiday details and/or flight and routes. All customers who make a booking as a result of information contained within this website are required to hold a valid 10 year passport. Any children under 16 years who are not included on a valid 10 year passport will need to hold their own passport when travelling abroad. will not be held responsible for any loss or delay that may occur as a result of the passport or visa not being produced for travel. New passport regulations are now in place for first time adult passport applications (aged over 16 years). As part of the passport application process, interviews are now required to support your passport application to be processed. This is to ensure that your identity is protected, so allow enough time for your passport application to be processed. It is the responsibility of the lead passenger to disclose facts about any passenger that may affect their ability to travel. Particular regard should be paid to the following:

  • Criminal Offended (USA Visitors-Persons wishing to travel to the USA that have any criminal records including driving offences, must declare these at the time of booking)
  • Machine readable passports required for travel to USA
  • Previous deportations/refusals from countries/country that you are visiting

Charges will be incurred for any amendments made to a booking or travel arrangements. It is conditions of booking that you take out adequate insurance either by taking out our special holiday insurance or by arranging another policy that offers the same or protection. The carriage of passengers and their baggage is subject to provisions of the Warsaw convention (as amended if applicable) national legislation and carriers conditions of carriage.


Copyright and Intellectual Property Rights

The copyright on the material contained on this site belongs to us or its licensors. You are only allowed to use the material contained on the web site as set out below. If you wish to do anything else, you must obtain the written permission of the owner of the rights in the material. You may save and print individual items included on this Site. However this must be for your personal, non-commercial use only.

You may also send selected individual items to other users of the Site or your friends provided that they only use them for their own personal, non-commercial use. Any other onward distribution or further publication is prohibited.

You are not allowed to copy or use material from this web site for any commercial purpose.

All intellectual property rights (including, without limitation, copyright and rights in and to any databases and trade marks) subsisting in this site and its contents, and in the software and source materials used in connection with it, are owned by Personal Travel Agents. All such rights are reserved.


Any links featured on this Site have been included for your convenience only. The inclusion of a link does not imply that we endorse or accept any responsibility for the linked site, its content or its provider.

Access to a linked site will be subject to that site's own terms and conditions, to which you should refer.

Please note linked or framed sites are not members of ABTA.


ABTA protection applies to services supplied by Personal Travel Agents but does not apply to services featured on this website that are provided by any company that is not a member of ABTA.

Personal Travel Agents is a member of ABTA with membership number G9172 which means you have the benefit of ABTA’s assistance and Code of Conduct.

Many of the travel arrangements that we sell are protected in case of the financial failure of the travel company. Please ask us about the protection that applies to your booking.

We also hold an ATOL licence no.6053. As such we are fully bonded according to ABTA’s rule and abide by ABTA’s Code of Conduct.

Not all holiday or travel services offered and sold by us will be protected by the ATOL Scheme. Please ask us to confirm what protection may apply to your booking.

Variation of Terms of Use

These Terms of Use may be revised from time to time. If they are revised, we will post the revised version on this Site. The revisions will be effective immediately.

Please re-read these Terms of Use from time to time even if you have previously used this Site. By using this Site after we have changed the Terms of Use, you will be deemed to have accepted the changes. If, for any reason, you do not agree to abide by our Terms of Use, please do not use this Site.